Chad O'Neil

Metro Detroit / Ann Arbor Area · (313) 623-3283 · chad@chadoneil.com

Hey, I'm Chad. Welcome to my webpage. I'm a Cyber Security Professional who is just getting his feet wet in this work space. I specialize in preventing cyber attacks through rigorous testing and risk assessment. (It is so much cooler than it sounds, I promise) When I am not at work, following Detroit sports, or spending time with my (awesome) family, you can find me learning about all things technology. If it can be googled, I will figure it out!

I bring a unique twist to the "behind the scenes" work given my extensive experience with customer service. In other words, I am an "IT guy" who actually enjoys and excels at working with people! Interested in working together, talking strategy, or trouble shooting? Shoot me a message and let's connect.

Experience

Information Security Analyst

Federal Mogul (TEKSystem contract)

Successfully planned & deployed Microsoft MFA for over 2,000 key employees worldwide for additional security. Assist in the planning, testing, and rollout of Okta SSO company wide. Monitor and respond to security incidents following proper incident handling procedures. Oversee on-premise RSA, Office 365 & Microsoft Exchange environments. Manage Active Directory security groups and permissions for over 83,500 global users. Monitor SIEM software for baseline variations and security events. Assist in development of a Security strategy for upcoming years based on budgets and needs. Researched and wrote multiple PowerShell scripts to save valuable time for the security team

June 2018 - Present

IT Technician

Active Solutions Group

Experience with network connectivity and troubleshooting including switching, VLANs, routing, and overall LAN / WLAN / WAN implementations and network security. Experience installing, configuring, administrating, monitoring/maintaining computer systems and associated applications on Windows Server 20XX. Including Active Directory, GPO’s, share / print deployments, and security projects. Support clients technology infrastructure by managing their servers, network, and endpoints

October 2017 - June 2018

IT Support

Taylor Preparatory High School

Solve technical issues using remote management tools and best-practice procedures. Monitor daily network activity for acceptable usage by both students and staff. Document and record technical solutions to assist with knowledge transfer. Remotely deploy updates and fixes to machines as needed.

July 2016 - October 2017

Specialist

Lowe's Home Improvement

Held several positions in multiple Lowe’s locations over the course of tenure due to promotions. Titles held include: Customer Service Associate, Product Service Associate, Team Leader, and Sales Specialist. Held self and team mates accountable for meeting and exceeding deadlines and quality expectations.

May 2006 - October 2010 / August 2012 - July 2016

Mortgage Banker

Quicken Loans/One Reverse Mortgage

Represented the largest reverse mortgage company in the U.S. by displaying a strong work ethic, positive attitude, and excellent customer service. Met and exceed call volume thresholds and other goals set forth on a weekly basis.

September 2008 - June 2010

Education

Baker College of Clinton Township

Bachelor of Science
Cyber Defense

GPA: 3.41

May 2018

Lincoln park High School

General Studies

June 2004

Skills

Experience With
Workflow
  • Network Security
  • Linux Administration
  • Windows Active Directory/Microsoft Exchange/O365/Azure Administration
  • Firewall Administration
  • SIEM Tools

Interests

Apart from being a security professional, I enjoy spending time outdoors doing just about anything. I enjoy heading upnorth with my family to simply get away for a weekend and enjoy the lake.

When forced indoors, I enjoy spending time with my family, or watching basically any football or hockey game. I am also beginning to tinker with a home lab setup that one day might be epic! I enjoy learning new skills that can assist me in my career in the security sector.

Awards & Certifications

  • CompTIA Security+ Certification (DoD 8140/8570 approved)
  • CompTIA A+ Certification
  • Dean's List Student
  • Working towards ISC2 SSCP